Event Photography - essential

Cancellation Policy

Headshot Session – Terms & Policy Booking & Confirmation: All sessions must be booked in advance via email or our Wix form. A booking is confirmed once payment is received. Please provide any special requirements (accessibility, props, wardrobe) when booking. Session Duration & Timing: Standard sessions last 30 minutes. Please arrive 10 minutes early. Additional time can be requested in advance or on the day, subject to availability. Payment & Cancellations: Full payment is required before or at the session. If you need to cancel, please give at least 48 hours’ notice to reschedule. Late cancellations or no-shows are non-refundable. Refunds are only offered if Hillingdon Vision cancels. Image Delivery & Editing: You will receive a set number of professionally edited images (colour correction, skin-tone balancing, minor retouching). Add-ons such as extra edits, black & white versions, or express delivery are available for an extra fee. Standard delivery is 7–10 business days unless express service is purchased. Usage & Licensing: Clients receive non-exclusive rights for personal or professional use (LinkedIn, CVs, company websites, casting submissions). Extended commercial rights are available on request. Images may be used by Hillingdon Vision for marketing or portfolio purposes unless otherwise requested in writing. Client Responsibilities: Clients are responsible for wardrobe, grooming, and punctuality. Any accessibility or other special requirements should be communicated in advance. Hillingdon Vision reserves the right to reschedule sessions if clients are unprepared or disruptive. Liability & Privacy: Hillingdon Vision is not responsible for loss or damage of personal items. While we aim for high-quality results, image appearance may vary due to lighting, environment, or client cooperation. Client information and images are stored securely and will not be shared without consent. Clients may request deletion of images from our records after delivery. Agreement: By booking a Headshot Session, you agree to these terms and acknowledge understanding of session details, usage rights, and our cancellation policy. Terms may be updated on our website.

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